Receptionist Job Description (Page 2 of 2) in pdf

Receptionist Job Description Page 2

Other duties as assigned.

Representative Knowledge, Skills and Abilities

Knowledge of and orientation to the philosophy of the agency as presented in

Mission/Philosophy statements.

Ability to establish and maintain a positive and professional relationship with co-

workers, clients and visitors; cultural sensitivity and ability to relate well and effectively

in diverse workplace and with a diverse client population.

Typing ability at required speed and accuracy.

Considerable knowledge of business English, spelling and punctuation, office

practices and procedures.

Ability to organize, efficiently document and routinely update information; ability

to apply procedures to work problems and situations.

Familiarity with current Windows operating systems (as applicable) and

proficiency in required software, including currently supported versions of Windows

applications such as Word, Excel, etc.

Ability to operate and trouble-shoot general office equipment (e.g., copier, fax,

calculator, etc.)

Flexibility in responding courteously to immediate needs of visitors and callers;

ability to establish priorities and maintain productivity despite numerous interruptions.

May require fluency in predominant language of client population served.

Other Requirements:

High School graduate with one year of experience in clerical work or any

equivalent combination of acceptable training and experience for Receptionist;

additionally, one to three years’ experience for Secretary/Receptionist.

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Receptionist Job Description Page 2