Patient/Family Safety Liaison Encounter Form
Patient name: _________________________________ MRN ___________________
Patient Advocate/Champion
:_________________________
Patient/Family Interviewer:_____________________ Date of interview:_______________
Room/Chair______________ Unit:___________________
Prescreen completed (OK to approach patient per Charge RN):_____
Introduction: Hello, my name is ______ and I am a patient/family member (add in type of disease/area
if you wish). We are currently working on this unit gathering some information from patients with
regard to their perceptions of care, specifically about safety. Are you comfortable talking with me today
about your experience here at______?
IF YES and they want to participate--------Let them know that if you receive any information that
the study/care team deems critical to the safety, well-being or improvement of care, the study/care
team has the responsibility to communicate this information to the appropriate staff at the
organization for action.
Length of time receiving care at organization:
0-<6 months
6 months- <1year
>1-<3 years
>3-<5 years
>5-10 years
>10 years
>
Do you have a primary provider outside of this organization?
YES
NO
If yes, does this organization effectively communicate with your primary provider?
YES
NO
DO NOT KNOW
NOT IMPORTANT TO PATIENT
1. Have you experienced anything today or in the recent past that you would perceive as unsafe
within your plan of care?
Please describe as much detail as possible:
2. Would you have brought this incident to anyone’s attention if I had not inquired about this
today?
YES
Who? _________________
NO
Explanation/Who then?/Why not?
Patient Safety Rounds Toolkit