What to do if you don't hear from the employer
Before your interview ended, your interviewer should have informed you of the organization's
follow-up procedures — from whom (same person who interviewed you, someone else), by
what means (phone, e-mail, etc.), and when you would hear again from the organization. If the
interviewer did not tell you, and you did not ask, use your follow-up / thank-you letter to ask.
If more than a week has passed beyond the date when you were told you would hear
something from the employer (and barring some major event in the news like a merger or
acquisition or other event that would be taking employees' attention), call or e-mail to politely
inquire about the status of the organization's decision-making process. Someone (or something)
or an unexpected circumstance may be holding up the process. A polite inquiry shows that you
are still interested in the organization and may prompt the employer to get on schedule with a
response. In your inquiry, mention the following: name of the person who interviewed you, time
and place of the interview, position for which you are applying (if known), and ask the status of
your application.
Career and Employer Relations