Eu Complaint Form (Page 3 of 3) in pdf

Eu Complaint Form Page 3

9. A complaint has already been lodged with:

 the airline

 a consumer protection body: …………………………………….

 other private or public institution: ……………………………….

10. Redress sought by the passenger:

 Financial compensation

 Reimbursement of expenses in lack of assistance

 Other……………………………………………………………..

Additional explanations or remarks:

___________________________________________________________________________

List of supporting documents:

(

Enclosures of confirmed ticket/ reservation, receipt copies of additional expenses if claiming

reimbursement of extra costs, airline reply and/or reply from a consumer body/or other complaint

body that has reviewed this complaint, etc.)

1. …………………………………….

2 ……………………………………..

3. …………………………………….

4. …………………………………….

5. …………………………………….

! Please sign and send your complaint form to the airline and/or to the competent national

enforcement body! It is recommended that this form be sent by registered mail (a copy

should be kept).

"I, the undersigned, passenger (name) ………..…………..., authorise the national body

responsible for applying Regulation [EC] 261/2004 to act in my name, as far as its powers

permit, in dealings with the above-mentioned airline, and to have access to the personal data

relating to me which are kept by that airline"

Done at (place)__________________________

On (date)________________________

Signature:

A list of designated enforcement bodies and more information about EU passenger rights can be found at

the following webpage of the European Commission:

Eu Complaint Form Page 3