Pen Underwriting Proposal Form

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PROPOSAL FORM
Commercial Cleaners
Public Liability Insurance
Important Notices
Please read these Important Notices before completing the Proposal.
Your Duty of Disclosure
Before you enter into a contract of general insurance with an insurer, you have a duty, under the Insurance
Contracts Act 1984, to disclose to the insurer every matter that you know, or could reasonably be expected to
know, is relevant to the insurer’s decision whether to accept the risk of the insurance and, if so, on what terms.
You have the same duty to disclose those matters to the insurer before you renew, extend, vary or reinstate a
contract of general insurance.
Your duty however does not require disclosure of matter:
that diminishes the risk to be undertaken by the insurer;
that is of common knowledge;
that your insurer knows or, in the ordinary course of his business, ought to know;
as to which compliance with your duty is waived by the insurer.
Non-disclosure
If you fail to comply with your duty of disclosure, the insurer may be entitled to reduce his liability under the
contract in respect of a claim or may cancel the contract. If your non-disclosure is fraudulent, the insurer may
also have the option of avoiding the contract from its beginning.
Privacy
Pen Underwriting handles your personal information with care and in accordance with the Privacy Act 1988
and the Australian Privacy Principles.
We collect personal information about you to provide you with
insurance and insurance related services. We may disclose your personal information to third parties for the
purposes described in our Privacy Policy, including related entities, insurers, reinsurers, agents and service
providers, some of whom may be located in the United Kingdom and India. By asking us to provide you with
insurance and insurance related services, you consent to the collection, use and disclosure (including
overseas disclosure) of your personal information for the purposes described in our Privacy Policy. Where
you provide personal information about others, you represent to us that you have made them aware of that
disclosure and of our Privacy Policy and that you have obtained their consent. If you do not consent to
provide us with the personal information that we request, or withdraw your consent to the use and disclosure
of your personal information at any stage, we may not be able to offer you the products or provide the services
that you seek. For information about how to access and or correct the personal information we hold about you
or if you have any concerns or complaints, ask us for a copy of our Privacy Policy or visit
Complaints Handling
If you are dissatisfied with a decision Pen Underwriting makes, our service, the service of others we appoint to
discuss insurance matters with you, or a claim settlement, we have an internal dispute resolution process to
assist you. For further information, ask for a copy of our Complaints and Disputes Resolution Policy or visit
General Insurance Code of Practice
Pen Underwriting and Underwriters at Lloyd’s proudly support the General Insurance Code of Practice. The
purpose of the Code is to raise standards of practice and service in the general insurance industry. A copy of
the Code can be obtained from or from us upon request.
Further Information
Your insurance broker can assist you to complete this Proposal. If you have any questions or need further
information concerning your insurance, you should contact your insurance broker to assist you with your
enquiry. You should direct all of your correspondence to Pen Underwriting through your insurance broker as
he is your agent for this insurance.
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