Permission To Use And Disclose Protected Health Information

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[Document Name: Authorization Form to Use & Disclosure PHI]
[Used for: When an individual or functional area identifies the need to use or disclose an enrollee’s protected health information for
non-treatment, payment, or health care operations activities or activities that require an authorization under the HIPAA regulations]
[Used by: Customer Service/Call Centers, IRG]
Enrollee full name__________________________
Enrollee ID: _____________________
Enrollee address ___________________________________
Group Number:
Enrollee city, state, zip_______________________
PERMISSION TO USE AND DISCLOSE PROTECTED HEALTH INFORMATION
(AUTHORIZATION)
You must complete both sides of this form. If you have a legal representative, they can complete this
form for you. A fax of this form is the same as the original. When we get your form back, we will mail
you a copy.
I allow [United Healthcare Services, Inc., on behalf of itself and related companies] to use or give out my
medical, claim and benefit records. These records may include personal health information. These records
may have information created by others. These records may have information on specific treatment or services
you have received. These records may also include mental health services but psychotherapy notes may be
given out only with separate permission.
1. Those permitted to get the information:
<For internal (UHG/Ovations/UnitedHealthcare) requests, prefill response>_______________________
2. Type of information [United Healthcare Services, Inc.] may use or give out:
____________________________________________________________________________________
3. The information will be used or given out for:
___________________________________________________________________________________
4. I may end this permission at any time. I must put it in writing. I can call Customer Service for a form. I can
end this except,
a. if [United Healthcare Services, Inc.] has already acted on my permission; or
b. if I gave permission to [United Healthcare Services, Inc.] to review my request for insurance, and other
law provides the insurance company the right to not pay a claim under the policy.
5. This permission expires [on] [upon] _____________[date] or ______________[event] or until [United
Healthcare Services, Inc.] receives my form which ends permission to use or give out my medical
information.

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