Tool 3.22
Example: Job Description — Receptionist/Administrative Assistant
Note: This document is provided for information purposes only. Health
professional associations making use of this resource should revise and modify it
for use in their specific circumstances.
This job description can be adapted for the position of senior administrative
staff.
Approved:
[The Association of Ob/Gyn of XXX]
Reviewed:
[ADDRESS]
Revised:
Job Title:
Receptionist/Administrative Assistant
Location:
[CITY/TOWN]
Reporting to:
President of the association or Executive Director/Chief Executive Officer (if the
association has one)
Summary of the position:
The [Association of Ob/Gyn of XXX] is a health professional association dedicated to improving
reproductive, maternal and newborn health throughout the country. Its mission is to promote
excellence in the practice of obstetrics–gynaecology through actions related to education, advocacy and
research. Under the supervision of the President of the association or the Executive Director/Chief
Executive Officer, the Receptionist/Administrative Assistant ensures a presence at the association’s
national secretariat during its regular working hours and provides administrative assistance to the
President or the Executive Director/Chief Executive Officer.
Responsibilities:
The responsibilities of the Receptionist/Administrative Assistant include, but are not limited to:
Reception Duties:
Opens and closes the national secretariat as per the agreed-upon working hours;
Greets guests upon arriving at the office and answers general questions and queries about
the association; when unable to do so, takes a message to allow another association
representative to contact the person and provide the requested information;
Answers the association’s main telephone as well as general questions and queries; when
unable to do so, takes a message to allow another association representative to contact the
person and provide the requested information.