entitled and provides guidance in obtaining these benefits.
Interacts with membership, internal staff, volunteer membership, and resource partners,
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ensuring consistent messaging.
Facilitates, identifies, researches and drafts content for website resource guide.
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Works closely with and also researches various resources.
•
Adheres to all mandated reporting laws, preparing written and verbal reports as
•
required.
Adheres to all privacy laws and stays up to date with HIPAA regulations to maintain
•
compliance.
Assists with additional communications efforts as needed and as capacity allows.
•
S K IL L S , A B IL IT IE S A N D E X P E R IE N C E
Must be a skilled social services worker, knowledgeable of aging services and mental
•
health with the ability to demonstrate compassion, creative thinking and professional
judgment.
Must be well versed in county and community resources for aging and at-risk
•
populations.
Experience with social service benefit programs that are available to
families and children, as well seniors, such as Medicare, MediCal, SSI, SSDI, TANIF,
CalFresh, etc., and experience with assisting others to obtain these benefits.
Must be a strong writer and verbally articulate communicator in English with exceptional
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interpersonal and organizational skills.
Possess advanced computer knowledge on various platforms, including Microsoft Office
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applications. Salesforce knowledge a plus.
E D U C A T IO N A L / L IC E N S E S / C E R T IF IC A T E S
A N D
W O R K
E X P E R IE N C E
R E Q U IR E M E N T S
Any combination of education and experience which would provide the necessary
knowledge and abilities listed, typically:
A Bachelor’s degree in Social Work, Psychology, Gerontology, or related field from an
•
accredited college/university required with extensive relevant experience (3-5 years) in