Project Performance Assessment Form
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1Project Performance Assessment
DCM 108 (11/2015)
RPM Project Number
Client Agency
Select Client Agency Name
Building Name
Floor #
Room #
Select State-Owned Location
Project Title
Project Manager
To Our Valued Customer:
The Office of General Services is committed to providing unparalleled customer service, along with ensuring that our
clients and the public benefits from our outstanding performance. Your opinion regarding the quality of our service in
executing your space alteration project is invaluable to us. To assist us in measuring our performance, we are asking that
you take a few moments to complete this project performance questionnaire and email it to:
TAR@ogs.ny.gov
Instructions:
Please evaluate our staff’s performance by inserting your rating (1, 3, or 5) for each category and each project phase.
Rate Scaling:
1–Needs Improvement; 3–Satisfactory; 5–Outstanding
Project Phase
Category
Space Planning
Construction
Construction
Overall Project
Phase
Documents Phase
Phase
Communication
with Client
Project
Management
Quality of
Work
Responsiveness
Adherence to
Project Schedule
Adherence to
Project Budget
Customer Comments
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Parent category: Business