Form It 511 - Individual Income Tax 500 And 500ez Forms And General Instructions - 2013 Page 12

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Individual Income Tax Online Services
What is Georgia Tax Center?
Georgia Tax Center (GTC) is the Department of Revenue’s secure self-service
customer facing portal for making online Individual or Business Tax payments and
corresponding to the Department.
Who Can Sign Up?
Any Individual that has filed an Individual Income Tax return or would like to submit an estimate payment in
the state of Georgia is eligible to use GTC.
GTC Features
You will be able to do the following without a GTC login:
Check refund status
•
Quick payments (Estimated or assessment payments)
•
Protest a liability
•
Request penalty waivers
•
Submit additional documentation
•
A login is required to do the following:
Installment Plan Agreement (IPA)
•
Request Offer in Compromise (OIC)
•
Submit Power of Attorney (POA)
•
Request to view my 1099-G electronically in GTC (no longer mailed)
•
View and print returns after 1/1/2011
•
View account balance
•
Make payments
•
General account maintenance
•
Please visit our website for
instructions:
DEPARTMENT OF REVENUE WEBSITE: https://etax.dor.ga.gov
Visit our website to download tax forms, view a list of the mailing addresses for commonly used forms, and obtain answers to
Frequently Asked Questions. You may also order forms by submitting an e-mail to taxforms@etax.dor.ga.gov.
Senior citizens may call AARP Tax-Aide toll-free at 1-888-AARPNOW (1-888-227-7669) from February 1 to April 15 for assistance
with filing both Federal and Georgia income tax forms.
TELEPHONE SERVICE FOR DEAF AND HARD OF HEARING PERSONS (TDD)
Deaf and hard of hearing taxpayers who have access to TDD equipment can call 404-417-4302 for assistance.
PROBLEM RESOLUTION
For information concerning a notice or letter from the Department of Revenue, call the telephone number listed on the document.
For additional assistance, contact the Taxpayer Services Division at 1-877-423-6711 or the Taxpayer Advocate’s Office at 404-
417-2251or via e-mail to taxadv@etax.dor.ga.gov. For additional assistance with e-file contact the Department at 1-877-423-
6711.
Page 10

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