DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
QUALITY OF LIFE ASSESSMENT
GROUP INTERVIEW
Facility Name:
Surveyor Name:
Provider Number:
Surveyor Number:
Interview Dates/Times:
Discipline:
Residents Attending:
Instructions:
Introduce yourself to the group and explain the survey process and the purpose of the interview using the following
concepts. It is not necessary to use the exact wording.
“[Name of facility] is inspected by a team from the [Name of State Survey Agency] periodically as one part of a
process in which we evaluate the quality of life and quality of care in this facility.
While we are here, we make observations, look over the facility's records, and talk to residents about life in this
facility.
We appreciate you taking the time to talk to us.
We would like to ask you several questions about life in the facility and the interactions of residents and staff.”
1. RULES: (F151, 242, 243)
Tell me about the rules in this facility.
Do you as a group have input into the rules of this
For instance, rules about what time residents go to bed
facility?
at night and get up in the morning?
Does the facility listen to your suggestions?
Are there any other facility rules you would like to
discuss?
2. PRIVACY: (F164, 174)
Can you meet privately with your visitors?
Does the facility make an effort to assure that privacy
Can you make a telephone call without other people
rights are respected for all residents?
overhearing your conversation?
Form CMS-806B (07/95)