Publication 553 - Highlights Of 2003 Tax Changes - Department Of The Treasury Page 20
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need to know your filing status and the exact whole
Central part of U.S.:
dollar amount of your refund.
Central Area Distribution Center
P.O. Box 8903
Bloomington, IL 61702 –8903
Evaluating the quality of our telephone services. To
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ensure that IRS representatives give accurate, courteous,
Eastern part of U.S. and foreign addresses:
and professional answers, we use several methods to
Eastern Area Distribution Center
evaluate the quality of our telephone services. One method
P.O. Box 85074
is for a second IRS representative to sometimes listen in
Richmond, VA 23261 –5074
on or record telephone calls. Another is to ask some callers
to complete a short survey at the end of the call.
CD-ROM for tax products. You can order IRS
Publication 1796, Federal Tax Products on
Walk-in. Many products and services are avail-
CD-ROM, and obtain:
able on a walk-in basis.
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Current-year forms, instructions, and publications.
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Prior-year forms and instructions.
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Products. You can walk in to many post offices,
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libraries, and IRS offices to pick up certain forms,
Frequently requested tax forms that may be filled in
instructions, and publications. Some IRS offices, li-
electronically, printed out for submission, and saved
braries, grocery stores, copy centers, city and county
for recordkeeping.
government offices, credit unions, and office supply
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Internal Revenue Bulletins.
stores have a collection of products available to print
from a CD-ROM or photocopy from reproducible
Buy the CD-ROM from National Technical Information
proofs. Also, some IRS offices and libraries have the
Service (NTIS) on the Internet at
Internal Revenue Code, regulations, Internal Reve-
for $22 (no handling fee) or call 1–877 –233 –6767 toll free
nue Bulletins, and Cumulative Bulletins available for
to buy the CD-ROM for $22 (plus a $5 handling fee). The
research purposes.
first release is available in early January and the final
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Services. You can walk in to your local Taxpayer
release is available in late February.
Assistance Center every business day to ask tax
CD-ROM for small businesses. IRS Publication
questions or get help with a tax problem. An em-
3207, Small Business Resource Guide, is a must
ployee can explain IRS letters, request adjustments
for every small business owner or any taxpayer
to your account, or help you set up a payment plan.
about to start a business. This handy, interactive CD con-
You can set up an appointment by calling your local
tains all the business tax forms, instructions and publica-
Center and, at the prompt, leaving a message re-
tions needed to successfully manage a business. In
questing Everyday Tax Solutions help. A representa-
addition, the CD provides an abundance of other helpful
tive will call you back within 2 business days to
information, such as how to prepare a business plan,
schedule an in-person appointment at your conve-
finding financing for your business, and much more. The
nience. To find the number, go to or
design of the CD makes finding information easy and quick
look in the phone book under “United States Govern-
and incorporates file formats and browsers that can be run
ment, Internal Revenue Service.”
on virtually any desktop or laptop computer.
It is available in early April. You can get a free copy by
Mail. You can send your order for forms, instruc-
calling 1– 800 –829 – 3676 or by visiting the web site at
tions, and publications to the Distribution Center
/smallbiz.
nearest to you and receive a response within 10
workdays after your request is received. Use the address
that applies to your part of the country.
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Western part of U.S.:
Western Area Distribution Center
Rancho Cordova, CA 95743 –0001
Page 20
Chapter 8 How To Get Tax Help
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