Publication 553 - Highlights Of 2003 Tax Changes - Department Of The Treasury (Page 19 of 23) in pdf

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See answers to frequently asked tax questions.

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Search publications on-line by topic or keyword.

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Figure your withholding allowances using our Form

How To Get Tax Help

W-4 calculator.

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Send us comments or request help by e-mail.

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You can get help with unresolved tax issues, order free

publications and forms, ask tax questions, and get more

e-mail.

information from the IRS in several ways. By selecting the

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Get information on starting and operating a small

method that is best for you, you will have quick and easy

access to tax help.

business.

Contacting your Taxpayer Advocate. If you have at-

You can also reach us using File Transfer Protocol at

tempted to deal with an IRS problem unsuccessfully, you

ftp.irs.gov.

should contact your Taxpayer Advocate.

The Taxpayer Advocate independently represents your

Fax. You can get over 100 of the most requested

interests and concerns within the IRS by protecting your

forms and instructions 24 hours a day, 7 days a

rights and resolving problems that have not been fixed

week, by fax. Just call 703 –368 – 9694 from your

through normal channels. While Taxpayer Advocates can-

fax machine. Follow the directions from the prompts. When

not change the tax law or make a technical tax decision,

you order forms, enter the catalog number for the form you

they can clear up problems that resulted from previous

need. The items you request will be faxed to you.

contacts and ensure that your case is given a complete

For help with transmission problems, call

and impartial review.

703 –487 –4608.

To contact your Taxpayer Advocate:

Long-distance charges may apply.

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Call the Taxpayer Advocate toll free at

1 –877 – 777 –4778.

Phone. Many services are available by phone.

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Call, write, or fax the Taxpayer Advocate office in

your area.

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Ordering forms, instructions, and publications. Call

Call 1 –800 – 829 – 4059 if you are a

1–800 –829 –3676 to order current-year forms, in-

TTY/TDD user.

structions, and publications and prior-year forms and

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Visit the web site at

instructions. You should receive your order within 10

days.

For more information, see Publication 1546, The Tax-

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Asking tax questions. Call the IRS with your tax

payer Advocate Service of the IRS.

questions at 1–800 –829 –1040.

Free tax services. To find out what services are avail-

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Solving problems. You can get face-to-face help

able, get Publication 910, Guide to Free Tax Services. It

solving tax problems every business day in IRS Tax-

contains a list of free tax publications and an index of tax

payer Assistance Centers. An employee can explain

topics. It also describes other free tax information services,

IRS letters, request adjustments to your account, or

including tax education and assistance programs and a list

of TeleTax topics.

help you set up a payment plan. Call your local

Taxpayer Assistance Center for an appointment. To

Internet. You can access the IRS web site 24

find the number, go to or look in the

hours a day, 7 days a week at to:

phone book under “United States Government, Inter-

nal Revenue Service.”

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E-file. Access commercial tax preparation and e-file

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TTY/TDD equipment. If you have access to TTY/

services available for free to eligible taxpayers.

TDD equipment, call 1–800 –829 –4059 to ask tax

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Check the amount of advance child tax credit pay-

or account questions or to order forms and publica-

ments you received in 2003.

tions.

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Check the status of your 2003 refund. Click on

TeleTax topics. Call 1–800 –829 –4477 to listen to

“Where’s My Refund” and then on “Go Get My Re-

pre-recorded messages covering various tax topics.

fund Status.” Be sure to wait at least 6 weeks from

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Refund information. If you would like to check the

the date you filed your return (3 weeks if you filed

status of your 2003 refund, call 1– 800 –829 –4477

electronically) and have your 2003 tax return avail-

for automated refund information and follow the re-

able because you will need to know your filing status

corded instructions or call 1–800 – 829 –1954. Be

and the exact whole dollar amount of your refund.

sure to wait at least 6 weeks from the date you filed

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Download forms, instructions, and publications.

your return (3 weeks if you filed electronically) and

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Order IRS products on-line.

have your 2003 tax return available because you will

Chapter 8 How To Get Tax Help

Page 19

Publication 553 - Highlights Of 2003 Tax Changes - Department Of The Treasury Page 19

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