Publication 575 - Pension And Annuity Income - 2004 Page 32
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36including tax education and assistance programs and a list
Taxpayer Assistance Center for an appointment. To
of TeleTax topics.
find the number, go to or
look in the phone book under United States Govern-
Internet. You can access the IRS website 24
ment, Internal Revenue Service.
hours a day, 7 days a week, at to:
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TTY/TDD equipment. If you have access to TTY/
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TDD equipment, call 1-800-829-4059 to ask tax
E-file your return. Find out about commercial tax
questions or to order forms and publications.
preparation and e-file services available free to eligi-
•
ble taxpayers.
TeleTax topics. Call 1-800-829-4477 and press 2 to
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listen to pre-recorded messages covering various
Check the status of your 2004 refund. Click on
tax topics.
Where’s My Refund. Be sure to wait at least 6 weeks
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from the date you filed your return (3 weeks if you
Refund information. If you would like to check the
filed electronically). Have your 2004 tax return avail-
status of your 2004 refund, call 1-800-829-4477 and
able because you will need to know your filing status
press 1 for automated refund information or call
and the exact whole dollar amount of your refund.
1-800-829-1954. Be sure to wait at least 6 weeks
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Download forms, instructions, and publications.
from the date you filed your return (3 weeks if you
filed electronically). Have your 2004 tax return avail-
•
Order IRS products online.
able because you will need to know your filing status
•
Research your tax questions online.
and the exact whole dollar amount of your refund.
•
Search publications online by topic or keyword.
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Evaluating the quality of our telephone services. To
View Internal Revenue Bulletins (IRBs) published in
ensure that IRS representatives give accurate, courteous,
the last few years.
and professional answers, we use several methods to
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Figure your withholding allowances using our Form
evaluate the quality of our telephone services. One method
W-4 calculator.
is for a second IRS representative to sometimes listen in
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on or record telephone calls. Another is to ask some callers
Sign up to receive local and national tax news by
to complete a short survey at the end of the call.
email.
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Get information on starting and operating a small
Walk-in. Many products and services are avail-
business.
able on a walk-in basis.
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Products. You can walk in to many post offices,
Fax. You can get over 100 of the most requested
libraries, and IRS offices to pick up certain forms,
forms and instructions 24 hours a day, 7 days a
week, by fax. Just call 703-368-9694 from the
instructions, and publications. Some IRS offices, li-
telephone connected to your fax machine. When you call,
braries, grocery stores, copy centers, city and county
you will hear instructions on how to use the service. The
government offices, credit unions, and office supply
items you request will be faxed to you.
stores have a collection of products available to print
For help with transmission problems, call
from a CD-ROM or photocopy from reproducible
703-487-4608.
proofs. Also, some IRS offices and libraries have the
Long-distance charges may apply.
Internal Revenue Code, regulations, Internal Reve-
nue Bulletins, and Cumulative Bulletins available for
Phone. Many services are available by phone.
research purposes.
•
Services. You can walk in to your local Taxpayer
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Assistance Center every business day to ask tax
Ordering forms, instructions, and publications. Call
questions or get help with a tax problem. An em-
1-800-829-3676 to order current-year forms, instruc-
ployee can explain IRS letters, request adjustments
tions, and publications and prior-year forms and in-
to your account, or help you set up a payment plan.
structions. You should receive your order within 10
You can set up an appointment by calling your local
days.
Center and, at the prompt, leaving a message re-
•
Asking tax questions. Call the IRS with your tax
questing Everyday Tax Solutions help. A representa-
questions at 1-800-829-1040.
tive will call you back within 2 business days to
•
schedule an in-person appointment at your conve-
Solving problems. You can get face-to-face help
nience. To find the number, go to
solving tax problems every business day in IRS Tax-
or look in the phone book
payer Assistance Centers. An employee can explain
IRS letters, request adjustments to your account, or
under United States Government, Internal Revenue
help you set up a payment plan. Call your local
Service.
Page 32
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