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TeleTax topics. Call 1-800-829-4477 to lis-
help. An employee can explain IRS letters,
Fill-in, print, and save features for most tax
ten to pre-recorded messages covering
forms.
request adjustments to your tax account,
various tax topics.
or help you set up a payment plan. If you
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Internal Revenue Bulletins.
need to resolve a tax problem, have ques-
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Refund information. To check the status of
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Toll-free and email technical support.
tions about how the tax law applies to your
your 2008 refund, call 1-800-829-1954
individual tax return, or you are more com-
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during business hours or 1-800-829-4477
Two releases during the year.
fortable talking with someone in person,
– The first release will ship the beginning
(automated refund information 24 hours a
visit your local Taxpayer Assistance
day, 7 days a week). Wait at least 72
of January 2009.
Center where you can spread out your
hours after the IRS acknowledges receipt
– The final release will ship the beginning
records and talk with an IRS representa-
of March 2009.
of your e-filed return, or 3 to 4 weeks after
tive face-to-face. No appointment is nec-
mailing a paper return. If you filed Form
essary — just walk in. If you prefer, you
8379 with your return, wait 14 weeks (11
Purchase the DVD from National Technical
can call your local Center and leave a
Information Service (NTIS) at
weeks if you filed electronically). Have
message requesting an appointment to re-
your 2008 tax return available so you can
for $30 (no handling fee)
solve a tax account issue. A representa-
provide your social security number, your
or call 1-877-233-6767 toll free to buy the DVD
tive will call you back within 2 business
for $30 (plus a $5 handling fee). The price is
filing status, and the exact whole dollar
days to schedule an in-person appoint-
amount of your refund. Refunds are sent
discounted to $25 for orders placed prior to
ment at your convenience. If you have an
out weekly on Fridays. If you check the
December 1, 2008.
ongoing, complex tax account problem or
status of your refund and are not given the
Small Business Resource Guide
a special need, such as a disability, an
date it will be issued, please wait until the
2009. This online guide is a must for
appointment can be requested. All other
next week before checking back.
every small business owner or any tax-
issues will be handled without an appoint-
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Other refund information. To check the
payer about to start a business. This year’s
ment. To find the number of your local
status of a prior year refund or amended
guide includes:
office, go to
or
return refund, call 1-800-829-1954.
look in the phone book under United
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Helpful information, such as how to pre-
States Government, Internal Revenue
pare a business plan, find financing for
Evaluating the quality of our telephone
Service.
your business, and much more.
services. To ensure IRS representatives give
accurate, courteous, and professional answers,
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All the business tax forms, instructions,
Mail. You can send your order for
we use several methods to evaluate the quality
and publications needed to successfully
forms, instructions, and publications to
of our telephone services. One method is for a
manage a business.
the address below. You should receive
second IRS representative to listen in on or
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Tax law changes for 2009.
a response within 10 days after your request is
record random telephone calls. Another is to ask
received.
some callers to complete a short survey at the
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Tax Map: an electronic research tool and
end of the call.
finding aid.
Internal Revenue Service
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Walk-in. Many products and services
Web links to various government agen-
1201 N. Mitsubishi Motorway
cies, business associations, and IRS orga-
are available on a walk-in basis.
Bloomington, IL 61705-6613
nizations.
DVD for tax products. You can order
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“Rate the Product” survey — your opportu-
Publication 1796, IRS Tax Products
nity to suggest changes for future editions.
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DVD, and obtain:
Products. You can walk in to many post
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offices, libraries, and IRS offices to pick up
A site map of the guide to help you navi-
gate the pages with ease.
certain forms, instructions, and publica-
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Current-year forms, instructions, and pub-
tions. Some IRS offices, libraries, grocery
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An interactive “Teens in Biz” module that
stores, copy centers, city and county gov-
lications.
gives practical tips for teens about starting
ernment offices, credit unions, and office
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Prior-year forms, instructions, and publica-
their own business, creating a business
supply stores have a collection of products
tions.
plan, and filing taxes.
available to print from a CD or photocopy
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Tax Map: an electronic research tool and
from reproducible proofs. Also, some IRS
The information is updated during the year.
offices and libraries have the Internal Rev-
finding aid.
Visit
and enter keyword “SBRG” in
enue Code, regulations, Internal Revenue
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the upper right-hand corner for more informa-
Tax law frequently asked questions.
Bulletins, and Cumulative Bulletins avail-
tion.
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able for research purposes.
Tax Topics from the IRS telephone re-
sponse system.
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Services. You can walk in to your local
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Taxpayer Assistance Center every busi-
Internal Revenue Code — Title 26 of the
ness day for personal, face-to-face tax
U.S. Code.
Publication 936 (2008)
Page 14