Standards
The following are the USOR general standards for Community Rehabilitation Programs:
1. Community Rehabilitation Programs which provide on-site services shall comply with
the guidelines for accessibility in the Architectural Barriers Act of 1968, the Americans
with Disabilities Act of 1990 and section 504 of the Rehabilitation Act of 1973.
2. Community Rehabilitation Programs shall use qualified personnel who possess
applicable and necessary qualifications in the field in which they provide services. This
includes completion of the required Job Coach training for all staff providing these
services within 6 months of being approved by USOR.
3. Community Rehabilitation Programs shall make their programs accessible to people
with disabilities and, to the fullest extent possible, pursue a policy of integration and
inclusion for persons with disabilities.
4. Community Rehabilitation Programs, if involved in transporting clients, shall auto
liability coverage and a means of verifying such insurance with employees if personal
vehicles are being used.
Minimum coverages required by USOR are $100,000 per
person/$300,000 per incident.
5. Community Rehabilitation Programs shall have adequate and appropriate polices and
procedures to prevent fraud, waste and abuse.
6. Community Rehabilitation Programs which provide on-site services shall comply with
state and local health and safety standards.
7. Community Rehabilitation Programs shall maintain strict confidentiality of all
information concerning clients, and shall release such information only to USOR or with
prior, informed consent of clients.
8. Community Rehabilitation Programs shall have all appropriate licenses and certificates.
9. Community Rehabilitation Programs shall submit timely client progress reports to
appropriate USOR staff.
10. Community Rehabilitation Programs shall make available records to designated USOR
staff to evaluate the effectiveness of services, adherence to USOR standards, resulting
rates of employment and other employment outcome related factors.
11. Community Rehabilitation Programs shall demonstrate 80% successful completion and
employment rates.
12. Community Rehabilitation Programs shall have a process to provide an environment that
is free from unlawful harassment based on race, religion, national origin, color, sex, age,
disability or other protected class. Within this process shall exist a pathway whereby an
individual may grieve alleged discrimination, harassment and/or unfair practices.