Irs Publication 524 - Credit For The Elderly Or The Disabled

•

Walk-in. Many products and services are avail-

email.

able on a walk-in basis.

•

Get information on starting and operating a small

•

business.

Products. You can walk in to many post offices,

libraries, and IRS offices to pick up certain forms,

instructions, and publications. Some IRS offices, li-

braries, grocery stores, copy centers, city and county

Phone. Many services are available by phone.

government offices, credit unions, and office supply

stores have a collection of products available to print

from a CD or photocopy from reproducible proofs.

Also, some IRS offices and libraries have the Inter-

•

Ordering forms, instructions, and publications. Call

nal Revenue Code, regulations, Internal Revenue

1-800-TAX FORM (1-800-829-3676) to order cur-

Bulletins, and Cumulative Bulletins available for re-

rent-year forms, instructions, and publications, and

search purposes.

prior-year forms and instructions. You should receive

•

your order within 10 days.

Services. You can walk in to your local Taxpayer

Assistance Center every business day for personal,

•

Asking tax questions. Call the IRS with your tax

face-to-face tax help. An employee can explain IRS

questions at 1-800-829-1040.

letters, request adjustments to your tax account, or

•

Solving problems. You can get face-to-face help

help you set up a payment plan. If you need to

solving tax problems every business day in IRS Tax-

resolve a tax problem, have questions about how the

payer Assistance Centers. An employee can explain

tax law applies to your individual tax return, or you

IRS letters, request adjustments to your account, or

are more comfortable talking with someone in per-

help you set up a payment plan. Call your local

son, visit your local Taxpayer Assistance Center

Taxpayer Assistance Center for an appointment. To

where you can spread out your records and talk with

find the number, go to

an IRS representative face-to-face. No appointment

look in the phone book under United States Govern-

is necessary —just walk in. If you prefer, you can call

ment, Internal Revenue Service.

your local Center and leave a message requesting

an appointment to resolve a tax account issue. A

•

TTY/TDD equipment. If you have access to TTY/

representative will call you back within 2 business

TDD equipment, call 1-800-829-4059 to ask tax

days to schedule an in-person appointment at your

questions or to order forms and publications.

convenience. If you have an ongoing, complex tax

•

TeleTax topics. Call 1-800-829-4477 to listen to

account problem or a special need, such as a disa-

pre-recorded messages covering various tax topics.

bility, an appointment can be requested. All other

issues will be handled without an appointment. To

•

Refund information. To check the status of your

find the number of your local office, go to

2009 refund, call 1-800-829-1954 during business

or look in the phone book

hours or 1-800-829-4477 (automated refund infor-

under United States Government, Internal Revenue

mation 24 hours a day, 7 days a week). Wait at least

Service.

72 hours after the IRS acknowledges receipt of your

e-filed return, or 3 to 4 weeks after mailing a paper

Mail. You can send your order for forms, instruc-

return. If you filed Form 8379 with your return, wait

tions, and publications to the address below. You

14 weeks (11 weeks if you filed electronically). Have

should receive a response within 10 days after

your 2009 tax return available so you can provide

your request is received.

your social security number, your filing status, and

the exact whole dollar amount of your refund. Re-

Internal Revenue Service

funds are sent out weekly on Fridays. If you check

1201 N. Mitsubishi Motorway

the status of your refund and are not given the date

Bloomington, IL 61705-6613

it will be issued, please wait until the next week

before checking back.

DVD for tax products. You can order Publication

•

Other refund information. To check the status of a

1796, IRS Tax Products DVD, and obtain:

prior year refund or amended return refund, call

1-800-829-1954.

•

Current-year forms, instructions, and publications.

Evaluating the quality of our telephone services. To

•

Prior-year forms, instructions, and publications.

ensure IRS representatives give accurate, courteous, and

•

professional answers, we use several methods to evaluate

Tax Map: an electronic research tool and finding aid.

the quality of our telephone services. One method is for a

•

Tax law frequently asked questions.

second IRS representative to listen in on or record random

•

telephone calls. Another is to ask some callers to complete

Tax Topics from the IRS telephone response sys-

a short survey at the end of the call.

tem.

Page 12

Publication 524 (2009)

Irs Publication 524 - Credit For The Elderly Or The Disabled - 2009 Page 12

Related Articles

Related forms

Related Categories