Table 7 provides data on satisfaction
surprising that the ratings of the hotel and
rates with the facilities and the organization
facilities were lower in 2013 than in 2012.
of the conference. The categories are ranked
In 2014, the conference took place at
according to the share of respondents rating
the Baltimore Hilton, a better location than
the category as very good in 2012, but many
the Hyatt Regency in Crystal City, but not as
of the rankings remain in subsequent years.
nice as the Hyatt Regency Chesapeake Bay,
Most respondents rated the facilities
so that the hotel-related rankings were at
and the organization of the 2012 conference
about the mid-point. However, a nice feature
well, and while some of the ratings were
of the Baltimore Hilton was that some suites
lower for the 2013 conference, they were
had a view of the Orioles Park where
still fairly good. In 2014, ratings were better
baseball games were played, with many
than in 2013, but not as high as in 2012.
watching. Another nice feature of the hotel
The hotel rooms as well as the
was a side street in which a block party was
conference and hotel facilities ranked at the
organized on the Friday night.
top in 2012. This is not too surprising given
that the conference was organized at the
Most respondents rated the facilities and
Hyatt Regency Chesapeake Bay, a high
the various aspects of the organization of
quality resort. The resort covers 400 acres,
the three conferences fairly well.
and the hotel is located on the banks of the
Choptank River. In 2013, the conference
The organization of the conferences
was organized at the Hyatt Regency in
was well ranked (see table 7), especially in
Crystal City, Virginia, a hotel located
2014, and so were most other categories –
directly at the outskirts of Washington, DC
the exception being the quality of the food
and nearby Reagan National Airport. This
(too many rubber chicken meals). In 2012
was a convenient location for many,
and 2013, as already mentioned, the
especially given the participation of three
category on learning about Rotary was the
districts at the conference, but the hotel is
penultimate category in the ranking in both
more of a standard high rise that does not
years. That category fared a bit better in
have the amenities and surroundings of the
2014, but not as well as other categories.
Hyatt Regency Chesapeake Bay. It is not
The 2014 conference was organized at the Baltimore Hilton Hotel.
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