Form Hud-9834 - Management Review For Multifamily Housing Projects Page 25
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46U.S. Department of Housing and Urban Development
OMB Approval No. 2502-0178
Management Review for Multifamily
Exp. 11/30/2011
Office of Housing – Federal Housing Commissioner
Housing Projects
ii. Did rejection letters provide applicants the right to appeal?
Yes
No
Number of Files with Deficiencies:
Comments:
iii. If applicants appealed application rejections, were appeals reviewed by someone other than person who made the original decision?
Yes
No
N/A
Number of Files with Deficiencies:
Comments:
iv. Were appeals processed and applicants notified of appeal decision within 5 days of meeting?
Yes
No
N/A
Number of Files with Deficiencies:
Comments:
F. TENANT/MANAGEMENT RELATIONS (This Section does not apply to Mortgagees)
20. Tenant Concerns
a. Is there a written procedure to resolve tenant complaints or concerns?
Yes
No
If yes, review a copy.
Comments:
b. Does the procedure adequately cover appeals?
Yes
No
Comments:
c. Is there an active formal tenant organization at this project?
Yes
No
Comments:
d. Is tenant involvement in project operations encouraged?
Yes
No
Comments:
21. Provision of Tenant Services
a. What social services are provided by either project or neighborhood, which meet the tenants’ needs? (Below, indicate services available and identify entity providing
the service (i.e., city/county/state, church/school, community groups, etc. and any cost to project.)
Service
Provider
Financial Source
Child Care
Recreation
Health Care
Energy Conservation
Vocational Training/Job Training
Meals
Financial Counseling
Substance Abuse Counseling
Service Coordinator
Neighborhood Networks Center
Other (please specify)
b. Is there a Service Coordinator for the project? (If there is no Service Coordinator, proceed to question f)
Page 22 of 25
form HUD-9834 (6/2009)
Ref. HUD Handbook 4350.1, REV-1
and HUD Handbook 4566.2
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