Looking for a Irs Publications? Download it for free!

look in the phone book under United States Govern-

tive will call you back within 2 business days to

ment, Internal Revenue Service.

schedule an in-person appointment at your conve-

•

nience. To find the number, go to

TTY/TDD equipment. If you have access to TTY/

or look in the phone book

TDD equipment, call 1-800-829-4059 to ask tax

under United States Government, Internal Revenue

questions or to order forms and publications.

Service.

•

TeleTax topics. Call 1-800-829-4477 and press 2 to

listen to pre-recorded messages covering various

Mail. You can send your order for forms, instruc-

tax topics.

tions, and publications to the address below and

•

Refund information. If you would like to check the

receive a response within 10 business days after

status of your 2005 refund, call 1-800-829-4477 and

your request is received.

press 1 for automated refund information or call

National Distribution Center

1-800-829-1954. Be sure to wait at least 6 weeks

P.O. Box 8903

from the date you filed your return (3 weeks if you

Bloomington, IL 61702-8903

filed electronically). Have your 2005 tax return avail-

able because you will need to know your social se-

CD-ROM for tax products. You can order Publi-

curity number, your filing status, and the exact whole

cation 1796, IRS Tax Products CD-ROM, and

dollar amount of your refund.

obtain:

•

A CD that is released twice during the year. The first

Evaluating the quality of our telephone services. To

release ships in late December and the final release

ensure that IRS representatives give accurate, courteous,

ships in late February.

and professional answers, we use several methods to

•

Current-year forms, instructions, and publications.

evaluate the quality of our telephone services. One method

•

is for a second IRS representative to sometimes listen in

Prior-year forms, instructions, and publications.

on or record telephone calls. Another is to ask some callers

•

Tax Map: an electronic research tool and finding aid.

to complete a short survey at the end of the call.

•

Tax Law frequently asked questions (FAQs).

Walk-in. Many products and services are avail-

•

Tax Topics from the IRS telephone response sys-

able on a walk-in basis.

tem.

•

Fill-in, print and save features for most tax forms.

Products. You can walk in to many post offices,

•

libraries, and IRS offices to pick up certain forms,

Internal Revenue Bulletins.

instructions, and publications. Some IRS offices, li-

•

Toll-free and email technical support.

braries, grocery stores, copy centers, city and county

government offices, credit unions, and office supply

Buy the CD-ROM from National Technical Information

stores have a collection of products available to print

Service (NTIS) at for $25 (no han-

from a CD-ROM or photocopy from reproducible

dling fee) or call 1-877-233-6767 toll free to buy the

proofs. Also, some IRS offices and libraries have the

CD-ROM for $25 (plus a $5 handling fee).

Internal Revenue Code, regulations, Internal Reve-

nue Bulletins, and Cumulative Bulletins available for

CD-ROM for small businesses. Publication

research purposes.

3207, The Small Business Resource Guide,

•

CD-ROM 2005, is a must for every small busi-

Services. You can walk in to your local Taxpayer

ness owner or any taxpayer about to start a business. This

Assistance Center every business day for personal,

face-to-face tax help. An employee can explain IRS

handy, interactive CD contains all the business tax forms,

letters, request adjustments to your tax account, or

instructions, and publications needed to successfully man-

help you set up a payment plan. If you need to

age a business. In addition, the CD provides other helpful

resolve a tax problem, have questions about how the

information, such as how to prepare a business plan,

tax law applies to your individual tax return, or you’re

finding financing for your business, and much more. The

more comfortable talking with someone in person,

design of the CD makes finding information easy and quick

visit your local Taxpayer Assistance Center where

and incorporates file formats and browsers that can be run

you can spread out your records and talk with an

on virtually any desktop or laptop computer.

IRS representative face-to-face. No appointment is

It is available in early April. You can get a free copy by

necessary, but if you prefer, you can call your local

calling 1-800-829-3676 or by visiting

Center and leave a message requesting an appoint-

smallbiz.

ment to resolve a tax account issue. A representa-

Page 17

Publication 556 (Rev. August 2005) - Examination Of Returns, Appeal Rights,and Claims For Refund Page 17

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