Looking for a Virginia Tax Forms And Templates? Download it for free!

Individual Income E-File Guide And Specifications Forms - Virginia Department Of Taxation - 2015 Page 24

Refund Delays

EROs should advise taxpayers that they can avoid refund delays by:

•

Having all of their taxes and obligations paid;

•

Providing current and correct information to the ERO;

•

Ensure that all bank account information is up-to-date and entered correctly;

•

Ensuring that their Social Security Administration records are current;

•

Ensuring Credits requiring PDF attachments are included; and

•

Ensuring the information on the tax return is correct before signing it.

Direct Deposit – the bank will not be able to process and deposit the refund when incorrect banking information

is provided/keyed into the software. When this occurs, the Department will manually re-issue taxpayer’s refund

via paper check.

Paper Check – if the Post Office is unable to deliver the check to the taxpayer, it is returned to the Department.

The taxpayer must contact the Department with a new mailing address in order to have their check reissued.

Refund Offsets

Before issuing any tax refunds the Department must first verify if the taxpayer owes the Commonwealth of

Virginia for any outstanding debts as indicated on the

Refund

page. If taxpayer refund is reduced to satisfy

any debt owed, a refund is issued for the residual balance.

•

Previous Tax Years’ Bill(s)

•

Other Virginia Agencies, Virginia Local Governments, Virginia Court System or IRS

NOTE: The Code of Virginia Set-Off Debt Collection Act, Sections 58.1-520 through 58.1-535,

authorizes and governs this offset program.

Direct Deposit Refunds

Taxpayers who chose the Direct Deposit option must provide accurate bank account information, which the

Department uses to directly deposit the refund into the taxpayer’s bank account.

If the banking information is correct, including it being a financial institution within territorial jurisdiction of the

United States, then the refund is generally deposited within 14 days or less.

This is the fastest way for a taxpayer to have access to their income tax refund.

Refund Status

Taxpayers may check the status of their individual income tax refund using the

Where’s My Refund

online

lookup tool.

EROs should advise taxpayers about the

Where’s My Refund

online tool and/or the TeleTax refund/return

information number of (804) 367-2486.

Before checking on refunds, taxpayers should wait at least 7 business days from the time the Department

acknowledges acceptance of the return data.

To check on a refund, the taxpayer needs to enter the SSN shown on the tax return, the tax year of the return

filed and the expected amount of the refund.

Individual Income e-File Guide – Tax Year 2015

Rev. 10/26/15

Page 23

Individual Income E-File Guide And Specifications Forms - Virginia Department Of Taxation - 2015 Page 24

Related Articles

Related forms

Related Categories