Address Correction, Address Change, Fastforward, And Return Services (Page 3 of 6) in pdf

Address Correction, Address Change, FASTforward, and Return Services

F030.4.2

building name. An optional information line (e.g., keyline or optional endorsement

line) is permitted if placed above the top line of the address block. Any alternative

addressing format under

A020

is not permitted.

Barcoding

When MLOCR and/or video image technologies are used with FASTforward, each

3.3

letter-size piece must have a barcode clear zone meeting the standards in C840,

free of any printing and barcode. If a FASTforward match is made, the new

address and barcode representing the new address are printed in the barcode

clear zone and, for mail processing, take precedence over the old address and any

barcode in the address block. The new barcode must meet the barcoding

standards in C840. An envelope containing a window that intrudes into the

barcode clear zone is not eligible for FASTforward.

4.0

SENDER INSTRUCTION

Mail Not Forwarded

The following types of mail are not forwarded:

4.1

a. Mail addressed to “Occupant” or “Postal Customer.”

b. Mail with exceptional address format.

c. Mail showing specific instructions of the sender (e.g., “Return Service

Requested” or “Change Service Requested”).

d. Perishable items not marked to abandon that cannot be delivered before

spoiling, or day-old poultry that cannot be delivered within 72 hours after

hatching. These items are returned to the sender immediately, if the return

can be made before spoilage or within the 72-hour period.

Special Services

A change-of-address order covers certified, collect on delivery (COD), insured,

4.2

registered, and return receipt for merchandise mail unless the sender gives other

instructions or the addressee moves outside the United States. This mail is treated

as follows:

a. COD mail is not forwarded to overseas military post offices.

b. Ordinary, insured, and COD parcels marked on the envelope or wrapper with

the mailer’s instructions to abandon or sell perishable items are treated

following the instructions, such as:

(1) “Do not forward or return. If not accepted within _____ days, treat as

abandoned. Notify mailer of disposition.”

(2) “Do not forward or return. If undelivered after _____ days, sell contents

to highest bidder and remit proceeds, less commission, to mailer.” (A

commission of 10%, but not less than $0.25, is kept by the USPS from

the amount for which perishable items are sold.)

c. When the mailer so requests, Form 3849-D is sent to the mailer. The mailer

then may designate a new addressee or alter the amount of COD charges by

submitting a written request to the postmaster and paying the proper fee. The

USPS returns the article to the mailer after the holding period if no response

is received. The postage charge, if any, is collected from the mailer for

returning the mail (but not registration or COD fees). When COD mail is

addressed to a person who moved and left no forwarding address, Form

3849-D is not sent, and the mail is returned to the mailer.

d. Insured Standard Mail is forwarded and returned.

e. Insured Package Services without any other endorsement is forwarded at no

charge locally and postage due nonlocally. (For forwarding, local means

within the same post office.) If the mailpiece is undeliverable, the USPS

DMM Issue 58 Updated 12-9-04

F-21

427

Address Correction, Address Change, Fastforward, And Return Services Page 3

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