PHA Template
Service Partner MOU
Housing Choice Voucher Program
This template provides PHAs with guidance for creating a memorandum of understanding (MOU) with a partner service provider. PHAs are
encouraged to make modifications to this template that are specific to their individual programs, agreements, and HUD regulations. This
document has not been reviewed or approved by HUD.
I. Purpose of This MOU
This memorandum of understanding (MOU) outlines the basic agreement during operation between the
[Name of
PHA]
(hereafter, the “PHA”) and
[Name of Agency]
(hereafter, “the Agency”) for the
[Name of
Program], a
supportive housing program for people who are homeless and/or who have special needs (hereafter “the Program.”)
II. Program Goal
The goal of the Program is to pair housing subsidies with supportive services to provide permanent supportive
housing for individuals who are homeless and/or who have special needs. The PHA shall provide the housing
subsidies and the Agency shall provide the supportive services. The supportive services will be funded by
[Name of
Funder]
in the amount of
[dollar amount].
III. Term
This agreement shall commence on
[date]
and end on [date]. It may be amended and/or extended based upon the
agreement of the PHA and the Agency.
IV. Operational Roles and Responsibilities
A. PHA
1. Establish a preference for households that are referred by the Agency.
2. Commit a sufficient number of staff and other resources to ensure that the application, certification, and
voucher issuance processes are completed in a timely manner.
3. Commit a sufficient number of staff and other resources to ensure that inspections of units are completed in
a timely manner, usually within ten working days following the completion of certification.
4. Maintain releases of information for each participant in the Program to ensure open communication between
the PHA and the Agency.
5. Designate a staff person to meet with the Agency’s representative in person or by phone on a weekly basis to
exchange updates about participants’ housing stability.
6. Notify the Agency’s contact person when a participant’s housing is at risk due to noncompliance with the
Housing Choice Voucher program or their landlord.
CSH PHA Template: Service Partner MOU for Housing Choice Voucher Program
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