Fillable Customer Agreement For Po Box Services Enhancements (Page 2 of 3) in pdf

B. Signature on File

The Postal Service™ is offering Signature on File for PO Box customers at this Post Office™ location. With this service, you

can place your Signature on File with the Postal Service, which eliminates the need to wait in line to sign for a package.

When you sign up for Signature on File, you authorize the Postal Service to use this signature whenever the following

signature-required mail arrives at your PO Box:

•

Priority Mail Express™

•

Insured Mail over $200 (including Electronic Return Receipt)

•

Signature Confirmation™

We will place this mail in your PO Box or in a secure parcel locker for you to pick up at your convenience.

Terms and Conditions

You must complete two PS Forms 3849 (“Sorry We Missed You”) with this agreement. One will be scanned when an eligible

item for Signature on File is received. Another will be reserved in a secure area in case the first one did not scan properly.

Although everyone listed on the PS Form 1093, PO Box Application, can participate, only the primary box holder (the one

who signed the PO Box Application) can sign the two PS Forms 3849. All persons who receive mail at this box must abide by

the terms and conditions as well.

NOTE: Signature on File service does not apply to the following accountable items: Registered Mail (including Return

Receipt), Certified Mail

(including Return Receipt), “green” hardcopy Return Receipt, and Restricted Delivery. Also, you will

still need to go to the Retail counter to pick up an item that does not fit in your PO Box when no parcel locker is available.

Mail placed in a parcel locker that is not picked up within a few days may need to be picked up at the Retail

counter.

___

(Please initial) I would like to participate in Signature on File.

C. Real Mail Notification™ Service

With this service, you will receive an email or text message each delivery day informing you of whether certain types of mail

will be delivered to your PO Box that day at the scheduled time. Notifications will typically come before the mail is delivered

to the PO Box. Currently, this service is only available for letters and flat envelopes.

Please note that, at this time, we can accommodate only one email address or cell phone number for each Post Office Box

address. If you choose to receive text messages, be sure to check with your phone’s service provider about any fees for

incoming text messages.

To Participate in Real Mail Notification

You need to provide either an email address or a cell phone number.

NOTE: Real Mail Notification service is fully automated and uses information from our mail processing equipment. While our

internal testing indicates that there is a high degree of accuracy in the information provided, occasional notifications or

images may not be 100% accurate.

___ (Please initial.) I would like to participate in Real Mail Notification™ service. Below I have checked the message format

I desire and provided the required information.



My email address is: _______________________________@__________________



Cell phone # and provider for text messages:

Cell phone number: _____________________________ Cell phone service provider: ___________________________

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Customer Agreement For Po Box Services Enhancements Page 2

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