Customer Agreement for PO Box Service Enhancements
The Postal Service is offering the following new services for PO Box customers at this Post Office® location:
•
Street Addressing
•
Signature on File
•
Real Mail Notification™ Service
A. Street Addressing Service for your PO Box
With this service, you will have the option of using the street address of this Post Office location for your mailing
address in addition to your PO Box number. For example, if a Post Office is located on 500 Main Street and you
have PO Box 59, your mail would be addressed 500 Main Street #59. You will also be able to use the street
address to receive most packages and deliveries through private carriers, such as UPS and FedEx
Both Street Addressed mail and PO Box addressed mail can now be delivered to your PO Box.
1.
When you sign up for this option, your new street address format will be:
___________________________
# ______________
Post Office Street Address
PO Box Number
__________________________ _______ _______________________
City
State
PO Box Zip Code
2.
Please note that you are limited to this address format, including both the # sign and your PO Box number. For
example, you may not use “Suite” or “Apt.” Mail you receive at your PO Box without using the correct address
format may be returned to sender.
3.
You may not use the street address option as your physical residence or place of business in legal documents.
Misuse of your street address in this manner may result in closing your PO Box and may be in violation of civil and
criminal laws.
4.
You may use this address only for items that can be delivered through the mail. For example, you may not use the
street address to receive shipments of wine, other alcohol, items over 70 pounds or items prohibited by Postal
Service policy (see Domestic Mail Manual (DMM) Section 601) , even though private carriers can carry those items.
Any such shipments will be refused or held for pickup by the private carrier. The DMM is available at
5.
If you close your PO Box, you must submit two Change of Address (COA) forms: one for the PO Box address and
one for the street address. Both forms must be forwarded to the same delivery address. Mail for a PO Box with
street addressing cannot be forwarded to two different addresses.
6.
If you decide to discontinue street addressing, mail bearing the street address will be delivered to the PO Box
without charge for an additional 90 days. The 90-day period is designed to give customers enough time to
communicate their address change to their mailers. After the 90-day readjustment period, all mail addressed to the
PO Box street-style address will be returned to sender as undeliverable as addressed.
7.
Private carriers are not liable for loss or damage that occurs to Street Addressed packages after the item is
accepted and not refused by the Postal Service. DMM regulations for uninsured packages will apply for all
packages that are lost or damaged while in the possession of the Postal
Service.
NOTE: Street Addressing is not available for Caller Service, Reserve Number, or Group E Box customers.
___ (Please initial.) I would like to participate in Street Addressing.
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