Name _____________________________
Nonverbal Communication
All forms of communication except _________________. It includes ________________, _______________
______________________, and ______________________________________________________________.
Functions of Nonverbal Communication
1. ___________________ to verbal communication - it often accompanies a person’s words.
a. _____________________ a verbal message.
b. ________________________ verbal messages.
c. Acts as a _______________________ for a verbal message.
2. Conveys ____________________ and ________________________ dimensions of a message.
Characteristics of Nonverbal Communication
1. _________________________ - nonverbal communication is most often sent on this level. We are
often not aware of the messages we send nonverbally. We also process, interpret & respond on this level.
2. ________________________ - it depends on the situation in which it occurs.
3. ________________________ - this means that nonverbal messages are open to interpretation and are
often confusing.
4. ________________________ - A nonverbal message commonly used in one culture may send a
completely different message in another culture.
Characteristics of a Positive Professional Image
1. _________________________ - Having a strong voice with an attentive and positive attitude shows
that you believe in yourself and your communication skills.
2. _____________________ - Comes from an understanding of communication situations and a strong
sense of what is appropriate and correct. It sends out the message that your are in control of your
communication and the situation you are in.
3. ____________________________ - Suggests a strong sense of purpose. It means you are confident
in yourself, your opinions and beliefs and are not afraid to take a stand when necessary.
4. ____________________________ - Being perceived as approachable, friendly and open. It is giving
another your full attention.