Customer Complaint Form

Student name:

Date:

Home Telephone:

Mobile Telephone:

Email:

Postal address:

Postcode:

Course enrolled in:

Have you approached the course manager in an attempt to resolve this issue?: Yes  / No 

Details of your complaint:

(Please write what specifically happened and attach pages as required):

What do you view as a fair resolution/outcome of this complaint?

You can send your completed form to:

Chief Executive Officer

Narre Community Learning Centre Inc.

PO Box: 101

NARRE WARREN VIC 3805

Or alternatively drop the completed form into reception office, an envelope will be provided on

request to maintain your privacy – your complaint will be passed to the CEO within 24 hours.

2012 Narre Community Learning Centre

Related NCLC policies: P01-01and P01-07

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Parent category: Legal